'tail /usr/local/psa/var/log/maillog'
shows LOGIN FAILED and "unable to open mail authentication database: No such file or directory"
You can verify this by running
'ls /var/lib/plesk/mail/auth/passwd.db'
which will return "No such file or directory".
Fix this by running the following command as root:
/usr/local/psa/admin/sbin/mail_auth_dump
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